How we look after your data

Last updated 27 October 2026

This policy covers RG Fitness coaching and the RG Fitness app. It explains what personal data we hold about you, why, who can see it and the choices you have.

Who we are

RG Fitness is a trading name of Rorke GC Consulting Limited, a company registered in England and Wales (company number 17186400), registered office 80-83 Long Lane, London, EC1A 9ET, United Kingdom. We are the controller of your personal data. You can contact us about anything in this policy at coaching@rorkegains.com.

What we collect

Your account: your name and email address. Your password is stored securely by our database provider; we never see it.
Your coaching plan: what your coach sets for you, such as your training programme, targets, habits, calorie and protein targets, your Meal Structure, your goal, your coaching dates and coaching notes.
What you log in the app: your workouts (exercises, weights, reps and notes), bodyweight, the food you log (with calories and protein), meal photos, progress photos, habit ticks and your weekly check-in answers.
Food searches and barcode scans: when you search for a branded food or scan a barcode, the search words or the barcode are sent to Open Food Facts, a public food database, to find the product. Nothing else about you is sent with it.

The app keeps a copy of your data on your phone so it works without signal. We do not use advertising, and we do not put tracking or analytics tools in the app.

Health information

Some of what you log, such as your bodyweight, training and progress photos, is information about your health. We use it only to coach you. By using the app you agree to us using it for that, and you can ask us to delete it at any time.

Why we use your data

To coach you: to set and review your training and food, track your progress and answer your questions. This is what you sign up for.
To keep your records safe: your data is backed up, and every change is kept in a history so a mistake can be undone.
To contact you about your coaching.

We never sell your data and never use it for advertising.

Who can see it

You, through your login.
Your coach: Rorke Ollerhead, and any coach on the RG Fitness team who works with you.
The companies that store or deliver it for us, who can use it only on our instructions: Supabase (our database and file storage, with servers in London, United Kingdom), Expo (which serves the web version of the app) and Google Workspace (our email).

Payments for coaching are taken by Stripe, PayPal or Klarna. We never see or store your card details.

How long we keep it

We keep your data while you are coaching with us, and afterwards so that your history is still there if you come back. We delete it when you ask us to, and in any case no later than two years after your coaching ends.

Your rights

You can ask us for a copy of your data, to correct it, to delete it, to limit how we use it, to object to how we use it, or to send it to you in a format you can take elsewhere. Email coaching@rorkegains.com and we will reply within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Keeping it secure

Your data travels encrypted, is stored with a provider that protects it with access controls, and can only be read through your login or your coach's.

Age

RG Fitness coaching and the app are for adults aged 18 and over.

Changes to this policy

If we change this policy we will update this page and the date at the top.